Privacy Policy

Last updated: 10th January 2026

This Privacy Policy explains how Cloud Centrify collects, uses, stores, and protects your personal data when you visit our website or use our services. We are committed to handling your information transparently and in accordance with UK GDPR, EU GDPR, and applicable US privacy laws.

1. Who We Are

Cloud Centrify provides cloud transformation, Microsoft 365 services, Azure solutions, security, migration and managed IT services. The company operates across the UK, US and Europe, processing personal information according to applicable regional privacy laws.

Registered Address: Cloud Centrify 124 City Road London EC1V 2NX United Kingdom

2. The Information We Collect

Information You Provide - Name, email address, phone number and job title - Details submitted through contact forms or enquiries - Billing and account information - Information provided during service delivery or support interactions

Information Collected Automatically When visiting the website, we may collect IP address, approximate location, device and browser type, pages viewed, time spent on site, and interactions via cookies or similar technologies for analytics.

Information From Third Parties We may receive information from Microsoft, approved service partners, referral partners, and public business sources like LinkedIn and industry directories.

We do not sell personal information.

3. How We Use Your Information

Personal data is processed for the following purposes: - Responding to enquiries and delivering services - Account administration and service management - Website improvement and performance analysis - Meeting legal and regulatory obligations - Communicating service updates where permitted

Processing is based on legitimate interests, contract necessity, legal obligations or your consent.

4. International Compliance Frameworks

We comply with UK GDPR, EU GDPR, and US privacy laws including CCPA and CPRA.

California residents have the following rights: - Request access to personal information we hold - Request deletion of personal information - Opt-out of the sale of personal information - Request correction of inaccurate information - Non-discrimination protections for exercising privacy rights

5. Sharing Your Information

Personal data may be shared with: - Microsoft and approved technology partners - Vendors and service providers supporting our operations - Professional advisers (legal, financial, insurance) - Regulators and authorities when legally required

All third parties operate under strict contractual and security obligations. We do not sell your personal data to any third party.

6. International Data Transfers

Where personal data is transferred between regions, we use appropriate safeguards including: - Standard Contractual Clauses (SCCs) - UK International Data Transfer Addendum - Adequacy decisions recognised by the ICO or relevant authority - Technical protections including encryption and access controls

7. Data Retention

Personal data is retained only as long as necessary for its original purpose or as required by law. Once no longer needed, data is securely deleted or anonymised in line with our internal data retention schedule.

8. Cookies and Tracking

Our website uses cookies for user experience, performance analysis, and functionality. You can manage your cookie preferences at any time through your browser settings. Please refer to our Cookie Policy for full details.

9. Your Rights

Depending on your location, you may have the right to: - Access the personal information we hold about you - Request corrections to inaccurate data - Request deletion of your personal data - Object to or restrict certain processing activities - Request portability of your data - Withdraw consent at any time (where processing is consent-based) - Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at info@cloudcentrify.com. UK residents may also contact the Information Commissioner's Office (ICO) at ico.org.uk.

10. Data Security

We employ administrative, technical and physical safeguards to protect your personal data, including: - Encryption of data in transit and at rest - Role-based access controls and multi-factor authentication - Logging, monitoring, and incident response procedures - Secure data centres aligned with industry best practices

As a Microsoft cloud partner, many of our services benefit from Microsoft's enterprise-grade security infrastructure.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Revised versions will be posted on this page with an updated date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: info@cloudcentrify.com Phone: 020 3004 4536 Address: Cloud Centrify, 124 City Road, London, EC1V 2NX, United Kingdom